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At Shelton, we pride ourselves on the high quality of support offered and believe that every customer is entitled to direct and personal technical support to ensure they are not frustrated in their efforts to use Internet technology.

To enable a high technical quality to be achieved, Shelton owns and manages its own internet webservers for hosting all websites and technical services.  These are located in Shelton's own rack space in London's Docklands with direct feeds into multiple tier1 internet service providers and ISP-independent IP addresses.

Much of our internet and broadband infrastructure is supplied by Nildram Ltd, for whom Shelton are authorised resellers. Our long association with Nildram, who have for many years been ranked as one of the best ISP's on the independently rated adslguide.org.uk website, gives us access to a large number of excellent additional technical resources enabling us to meet almost any requirement.

In addition, Shelton offers its own brand of FlexiDial business internet services, to provide best-of-breed broadband and email communication specifically configured to meet the needs of our customers.